GENERAL CONDITIONS

INFORMACIÓN GENERAL

By accepting these General Conditions, the User declares:

• That you have read and understood what is stated here.

• That he is of legal age in accordance with the regulations in force in his place of residence, otherwise the minor must immediately leave the web.

• That, in case you are about to contract a product, you have sufficient capacity to do so.

• That assumes all the obligations set forth herein.

The User must carefully read these General Conditions each time he accesses the web, since it and these General Conditions may be modified.

Vinalium reserves the right to carry out, at any time, any modification or update of its contents and services, of these General Conditions and, in general, of how many elements make up the design and configuration of the web.

The modification of these General Conditions will not affect the goods or promotions that had been acquired prior to said modification.

INFORMACIÓN DE LA WEB

In compliance with the provisions of article 10 of Law 34/2002, of July 11, on services of the information society and electronic commerce, the general information on the website is provided below:

Titular: VINALIUM 1982, SA (en adelante, “VINALIUM”)

Registered office: C / Raimon Casellas, 120-126 - 08205 Sabadell (BARCELONA)

C.I.F.: A08748246

E-mail:   web@vinalium.com

Teléfono: 652 302 586

Registry data: Mercantile Registry of Barcelona. Volume 4890, Folio 162, Page 55603

   

DERECHOS DE LA PROPIEDAD INTELECTUAL E INDUSTRIAL

All the contents of the web, understanding by these, the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes, are the intellectual property of Vinalium, without None of the exploitation rights recognized by current regulations on intellectual property over them may be understood to be assigned to the User.

The trademarks, trade names or distinctive signs are owned by Vinalium, without it being understood that access to the web attributes any right over them.

In any case, the User knows and accepts that the ratings and comments made on the products available through the web may be accessible to the rest of the Users of the web, including the identity of their author.

Regarding all the comments freely hosted by the User on the web, whether or not they include an opinion or description of the products offered (hereinafter, “the Contents”), the User grants Vinalium a non-exclusive, worldwide use license free of charge. and with the maximum duration legally established. On the basis of said license, Vinalium may freely exploit the rights of reproduction, transformation, distribution and public communication of the Contents, solely for the purpose of being able to provide the services offered by Vinalium and advertise its products and services.

   

RENUNCIA Y LIMITACIÓN DE RESPONSABILIDAD

La información y servicios incluidos o disponibles a través de la página web pueden incluir incorrecciones o errores tipográficos. De forma periódica se incorporan cambios a la información contenida.  Vinalium  puede introducir en cualquier momento mejoras y/o cambios en los servicios o contenidos.    Vinalium   ha obtenido la información y los materiales incluidos en la web de fuentes consideradas como fiables, pero si bien se han tomado las medidas correspondientes para asegurar que la información contenida sea correcta, no garantiza que sea exacta y actualizada inclusive las imágenes de los productos.  También se advierte que los contenidos de esta web tienen finalidad informativa en cuanto a la calidad, situación, alojamiento, servicios y tarifas de  Vinalium .  

PRODUCTOS

Vinalium warns that all published images of the products are illustrative and it is aware that in some cases they may be obsolete (show a vintage or label or previous design).

   

INFORMACIÓN SOBRE LA EXENCIÓN DE TODA LA RESPONSABILIDAD DERIVADA DE UN FALLO TÉCNICO Y DE CONTENIDO

Vinalium  declina cualquier responsabilidad en caso de que existan interrupciones o un mal funcionamiento de los servicios o contenidos ofrecidos en Internet, cualquiera que sea su causa. Asimismo,  Vinalium  no se hace responsable por caídas de la red, pérdidas de negocio a consecuencia de dichas caídas, suspensiones temporales del fluido eléctrico o cualquier otro tipo de daño indirecto que le pueda ser causado a los Usuarios por causas ajenas a  Vinalium .

Vinalium  no declara ni garantiza que los servicios o contenidos sean interrumpidos o que estén libres de errores, que los defectos sean corregidos, o que el servicio o el servidor que lo pone a disposición estén libres de virus u otros componentes nocivos, sin perjuicio de que  Vinalium  realiza sus mejores esfuerzos en evitar este tipo de incidentes.

In the event that the User makes certain decisions or takes actions based on the information included in any of the websites, it is recommended to check the information received with other sources.

 
 

RIGHTS AND OBLIGATIONS OF USERS

 

           

REGISTRO DEL USUARIO
  

The acquisition of the products on the Vinalium website requires the User's registration as a client. The data entered must be exact, current and truthful. The User will be responsible at all times for the custody of his password, thus assuming any damages that may arise from its improper use, as well as from the transfer, disclosure or loss of it.

   

           

VENTA Y PRECIOS

In order to use the services of our website, you must be of legal age. In Spain, the User must be over 18 years of age.

By accessing our website, the User declares that they are of legal age in their country. The User is solely responsible for knowing the regulations on the sale of alcoholic beverages in their country.

Vinalium reminds that alcohol abuse is dangerous for health and recommends consuming it in moderation.

The prices of all products include VAT (21%) and are subject to change without prior notice. The same happens with special offers and promotions.

          

           

PAYMENT METHODS

All orders must be paid in full in advance by bank card (VISA debit or credit and Mastercard), Paypal or Stripe.

   

Los reembolsos se realizarán por el mismo sistema de pago que haya hecho el Usuario para pagar el pedido y una vez que hayamos recibido los productos a devolver en nuestras instalaciones de Sabadell (C/Raimon Casellas, 126, 08205 – Sabadell, Barcelona)   .

   

All those payments that are suspected of fraud will be suspended pending the anti-fraud check is resolved. If a more rigorous investigation is required, the approval and shipment of the order may be delayed.

   

ENTREGAS Y ENVÍOS

Orders will leave our central warehouse within 48 hours of receipt of payment to the address indicated by the customer during the order as long as it meets the anti-fraud requirements.

Orders placed on the weekend (Friday to Sunday) will be prepared on Monday.

The delivery times are:

Nacional

            ·  Península: 24 horas

            ·  Islas Baleares: 48 – 72 horas

Internacional

            ·  Alemania: 2 – 5 días

            ·   Francia: 2 – 5 días

            ·  Italia: 2 – 5 días

            ·  Austria: 2 – 5 días

            ·  Bélgica: 2 – 5 días

            ·  Holanda: 2 – 5 días

            ·  Luxemburgo: 2 – 5 días

            ·  Suiza: 3 – 5 días

            ·  Dinamarca: 4 – 5 días

            ·  Republica Checa: 4 – 6 días

            ·  Grecia: 4 – 6 días

            ·  Finlandia: 4 – 6 días

            ·  Suecia: 4 – 6 días

            ·  Polonia: 4 – 6 días

            ·  Rumania: 4 – 6 días

            ·  Portugal: 48 horas

   

Shipping charges include handling and packaging charges, as well as postage. Vinalium advises grouping all products in the same order. Different combinations of orders will not be made, shipping costs will be applied for each one individually.

All our boxes are designed with a system that reduces breakage of the bottles during transport.

En el momento de entrega del pedido, por favor:

        – Compruebe que el paquete o paquetes se encuentran en buen estado.

        – En caso de que la caja este húmeda o mojada, no acepte el paquete y notifíquenoslo a web@vinalium.com. Le enviaremos la reposición de los productos dañados sin ningún coste.

Vinalium is not responsible for the consequences of the possible delay of the shipment.

CANCELACIONES Y DEVOLUCIONES  

Orders that are canceled before the shipment is made effective, will be paid at no cost. In the case of receiving the cancellation notice once the package has already been sent, it will be considered a return.   

Returns can be made up to 14 calendar days from receipt of the product. A return cannot be made if there are indications that the products have been opened, manipulated or exposed to inappropriate conditions. It is mandatory to return properly protected products, in their original packaging and in perfect condition.

If the reason for the return is simply that the wine does not meet your expectations and you have bought more bottles, you can return the unopened ones within 15 days. Once it has been verified that the bottles have been received in perfect condition, we will refund the amount of these. The cost of shipping the return is paid by the customer.

Any return for breakage or incidence during transport must be communicated to our incident department. 

web@vinalium.com ) during the 24 hours after delivery of the bottles attaching all the necessary information such as photographs of the state of the bottles or packaging. In this case, the return and / or replacement of the affected bottles will have no cost for the customer, or recipient (in the case of a gift). 

 Any package that does not have the identifying elements of the buyer (order number, name, surname and address) will not be accepted.

The return of the ordered products will give rise to the reimbursement of the totality of the amounts paid by the client minus the cost of transportation in the event that it complies with what is stated in this point. No refund will be made before receiving the products to be returned in our warehouse. 

We will not accept any change or return if we have not previously received any notification and the reason for which the order is returned to the email address of 

web@vinalium.com .    The address for receiving returns is: C / Raimon Casellas, 126, 08205 - Sabadell (Barcelona).

   

APPLICABLE LEGISLATION AND CONFLICT RESOLUTION

The general conditions of use and sale set out here are subject to Spanish legislation and the Spanish version will be the only one with legal validity and the one that will prevail in the event of a discrepancy between the versions published on the different Vinalium websites.

The place of celebration of the sale to which these General Conditions are subject will be determined in accordance with the provisions of Council Regulation (EC) 44/2001, of December 22, 2000, relating to judicial competence, recognition and Execution of judicial decisions in civil and commercial matters.

Sin perjuicio de lo indicado en el anterior párrafo, la Comisión Europea facilita una plataforma de resolución de litigios en línea que se encuentra disponible para todos los consumidores en el siguiente enlace:  Online Dispute Resolution | European Comission